Burnham Grazing deliver once a month for 10 months of the year in Foodsafe Accredited coldroom #12707200.
Every effort will be made to contact you via your preferred contact method as used by you to reach us or indicated as a communication tool by you sharing it with us.
Burnham Grazing will contact the customer in the week of the delivery to confirm drop off ETA and location.
Beef will be paid for before delivery.
Beef will be your responsibility after delivery. This includes keeping the beef at food safe temperatures and storing correctly. Beef is delivered in cardboard boxes from a Foodsafe coldroom.
Delivery times/locations may change due to circumstances beyond the control of Burnham Grazing and we will make all reasonable efforts to get your beef to you asap.
Beef will be refunded in cases where Burnham Grazing are not able to safely deliver as agreed within a reasonable time frame (2 weeks) of original agreed delivery or by mutual agreement.
No refunds will be given for change of mind.
In case of extended dry periods Burnham Grazing may suspend operation.
1/4 boxes are a set instruction sheet. 1/2 and full ox allow for choice of cut instructions.
Burnham Grazing facilitate the instruction sheet with Monto Meats and the customer acknowledges that mistakes may happen with the cuts. The customer will be informed of any mistakes asap. This may involve a refund or a replacement cut in future by negotiation.
Burnham Grazing may refund if unable to deliver or unable to contact customer within 24hrs to rearrange delivery.
Burnham Grazing are always happy to hear feedback however abuse is not condoned and will be recorded and reported if ongoing.
Animals are not always the same size and shape - cuts size and shape will vary and occasionally cuts may not be available.
The customer bears the responsibility of informing Burnham Grazing of any specific food requirements they have e.g. allergies. The beef is prepared in a food safe space but no guarantee is made for egg, nut, celiac, other allergens or cultural requirements.
By placing an order with Burnham Grazing you agree with these terms and to enter a good faith negotiation with Burnham Grazing.
These terms and conditions may be updated without notice.
